Welcome to Saisee! These Terms of Service (“Terms”) govern your use of our website, services, and the bookings you make through us. By accessing or using our services, you agree to these Terms. Please read them carefully.
1. Acceptance of Terms
By using Saisee’s services, you agree to comply with and be bound by these Terms, along with our Privacy Policy. If you do not agree, please refrain from using our services.
2. Services Overview
Saisee provides tour booking services, connecting you with trusted operators, accommodations, and other travel-related services. All bookings are subject to availability and the specific terms of the service providers.
3. User Responsibilities
When using our services, you agree to:
- Provide accurate and complete personal information during booking.
- Ensure timely payment of fees and charges.
- Comply with the terms and conditions of third-party service providers.
- Refrain from using our services for unlawful or unauthorized purposes.
4. Booking and Payment
- Booking Confirmation: Bookings are confirmed once full payment is received unless otherwise stated.
- Payment Methods: We accept various payment methods securely processed through our platform.
- Cancellation Policy: Cancellations are subject to our cancellation policy and that of the specific tour operator or service provider. Details will be provided at the time of booking.
5. Changes and Cancellations
- Customer-Initiated Changes: Requests to modify bookings must be made in writing. Fees may apply depending on the timing and the service provider’s policies.
- Saisee-Initiated Changes: In rare cases, we may need to adjust your booking due to unforeseen circumstances. We will notify you promptly and offer alternatives or refunds where applicable.
6. Limitation of Liability
- Saisee acts as an intermediary between you and third-party service providers. We are not liable for:
- Delays, cancellations, or changes made by providers.
- Personal injury, loss, or damage during travel.
- Errors or omissions by third parties.
Our liability is limited to the value of the booking fee you paid to us.
7. Intellectual Property
All content on our website, including text, images, logos, and designs, is the property of Saisee or its licensors. You may not reproduce, distribute, or use any content without our prior written consent.
8. User Conduct
When using our website or services, you agree not to:
- Post or transmit harmful, defamatory, or illegal content.
- Engage in fraudulent or disruptive activities.
- Attempt to access restricted areas of our system.
Violation of these rules may result in the termination of your access to our services.
9. Dispute Resolution
In the event of a dispute, we encourage you to contact us to seek a resolution. If necessary, disputes will be governed by the laws of [Insert Jurisdiction] and resolved through arbitration or the appropriate courts.
10. Termination
We reserve the right to terminate or suspend your access to our services if you violate these Terms or engage in activities that harm Saisee or other users.
11. Changes to Terms
Saisee reserves the right to modify these Terms at any time. Changes will be effective upon posting on our website. Continued use of our services signifies your acceptance of the updated Terms.